Last updated: 17-May
At nordezurich, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website, place an order or contact us, we may collect certain information, including:
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Your name
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Billing and shipping address
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Email address
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Phone number
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Payment and transaction information
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Order details
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Information you provide when contacting our customer support
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Technical information such as IP address, browser type and device information
We only collect information that is reasonably necessary to provide and improve our services.
2. How We Use Your Information
We may use your information to:
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Process and deliver your orders
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Confirm and manage payments
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Communicate with you about your orders
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Provide customer support
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Improve our website, products and shopping experience
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Prevent fraud and protect our website
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Send marketing communications where you have provided the required consent
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Comply with applicable legal and regulatory requirements
3. Payment Information
Payments are processed through secure third-party payment providers. [Store Name] does not normally store your complete payment card details on our own servers.
Payment providers may process your information according to their own privacy policies and terms.
4. Cookies
Our website may use cookies and similar technologies to provide essential website functions, remember your preferences, understand how visitors use our website and improve your shopping experience.
Some cookies may also be used for analytics and marketing purposes where permitted by applicable law.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functions.
5. Sharing Your Information
We may share your personal information with trusted service providers when necessary to operate our business, including:
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Payment processors
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Shipping and delivery providers
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Shopify and website service providers
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Analytics and marketing service providers
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Customer support providers
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Professional or legal advisers where necessary
We do not sell your personal information to third parties.
We may also disclose information where required by law or when necessary to protect our legal rights, customers or business.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, meeting legal obligations and resolving disputes.
When information is no longer required, it may be securely deleted or anonymized where appropriate.
8. Your Privacy Rights
Depending on applicable data protection law, you may have rights regarding your personal information, including the right to:
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Request access to the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your personal information where legally permitted
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Object to or request restriction of certain processing
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Withdraw consent where processing is based on consent
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Request a copy of certain personal information
To exercise your rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
We recommend reviewing their privacy policies before providing them with your personal information.
10. Children's Privacy
Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
11. International Data Transfers
Some of our service providers may process personal information outside Switzerland or the country where you are located.
Where required by applicable law, we take appropriate measures to ensure that personal information transferred internationally receives an appropriate level of protection.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices or applicable laws.
The updated version will be published on this page with the revised "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
nordezurich
Email: [Your Email Address]
Address: [Business Address]
Country: Switzerland
We will do our best to respond to your request within a reasonable period.